Customer Testimonials
Did everything asked quickly and efficiently and got me on my way. Gave me a nice cold bottle of wayet
Very fast service, great coffee in the waiting room. Kelli is a very professional and knowledgeable service advisor
David was an excellent sale person he took care of my paperwork the only problem was he didn't want to come to my house to pick us up and take us back to the dealer and they sent somebody else to pick us up and they made him the sale person but I don't see this right to do that
Very good service. I would recommend that Other Hyundai owners have their car serviced there as well.
My salesperson, Tessa, was wonderful, as was her co-worker. Brian from finance, however, not so much. He became visibly and verbally upset when I declined the extended warranty. Before that he was personable, funny and friendly. I've declined extended warranties a few times in my life, at least once at Elk Grove Hyundai, and was never treated or spoke to like that. Actually thought about walking out, but didn't want to hurt everyone else who had invested so much in this process. My best to Tessa, she made this an enjoyable experience and I would highly recommend her.
Very pleasant service. They all know their job and stay on task to get you in and out in the time stated.
Friendly and knowledgeable staff. Easy process all the way around.Oscar was excellent in every way!
Nice, clean dealership with great customer service. Did not make me feel pressured, and I appreciate that. Very positive attitudes on the staff I worked with and they were willing to work with me to get what I was looking for. They gave me time to think it over, and ultimately, I came back to the dealership and purchased a top end vehicle instead of the base model I originally set out for, and I'm really glad I did!
Oscar was very informative and knew his business. I did not feel pressured at all, which is important to me. Oscar was easy to reach with questions, and provided an excellent sales experience. I felt like I was buying my car from someone I knew personally.
Very nice also very clean. Paul was very helpful. Work done in a timely manor. Very happy with dealership.
Quick friendly, Reginald listened to my questions understood my concerns and called me when my vehicle was ready, explaining the solutions to my vehicle.
Quick and great service. Very happy with the experience. Dominic was very professional and pleasant.
Always treated great and Reginald was very easy to talk to. He is professional and knowledgeable.
Treated very kind by all employees they know their job well thank you very much
Clean, friendly, knowledgeable and fair. Hate negotiations, but I guess that's the territory! Got the car we did research on and also the price range we originally planned for minus one feature. Overall, happy with the attention and experience!
Great customer service, professional, very helpful and family oriented person, trustworthy, knowledgeable, friendly, appreciative, positive attitude
W Wonderful to work with very helpful. Clean place. Took good care of me and my car
Highly recommend Elk Grove Hyundai. The entire car buying experience was amazing. Oscar was fantastic about helping work out which model would best fit my lifestyle, I so appreciate his honesty and not just trying to make a sale on a more expensive vehicle. Everyone I worked with was very polite and professional and I love my new car!
Salesman was courteous, kind and informative. Not pushy! He made an offer, I countered, he countered and I countered again which was accepted. He did not just reject, but worked with me.
I felt like they were really willing to work with me. I asked a lot of questions and didn’t feel pressured to hurry up and decide. They gave me the info I requested and if they didn’t know the answer, they looked it up. I would highly recommend Elk Grove Hyundai. They treated me much better than any other dealership at the Elk Grove Automall and made the process as smooth as possible.